Leaving SPAR and Joining Select & Save
Westlands Sohals Supermarket
Westlands Sohal, 1 Farmers Walk, Droitwich, WR9 9EQ
How have things changed since leaving Spar and joining Select and Save?
Since leaving Spar and joining Select and Save, the business has moved forward significantly. We now feel far more supported, flexible, and in control of how the store operates. The brand allows us to tailor the shop to our local customers rather than following a rigid template, which has made a real difference to both performance and morale.
Westlands supermarket with a full refit,
a calmer aesthetic and a beautifully refreshed in-store experience.
What has the service been like from the Select and Save team?
The service from the Select and Save team has been excellent. They are approachable, responsive, and genuinely invested in helping the store succeed. Any questions or issues are dealt with quickly, and the ongoing support feels personal rather than corporate.
How have sales been since joining Select and Save?
Sales have improved since joining Select and Save, with better availability, stronger promotions, and ranges that suit our customer base much more closely. The flexibility to react to what sells locally has had a positive impact on overall turnover.
Which areas of the store have improved the most?
The biggest improvements have been in availability, fresh categories, and overall store presentation. The remerchandising and clearer layout have made the shop easier to navigate, and customers have noticed the difference straight away.
What have the local community made of the changes and rebranding to Select and Save?
The feedback from the local community has been very positive. Customers like the fresh look, improved choice, and better value. Many have commented that the store feels more modern while still keeping that local, friendly feel.
What are your plans for 2026 to push the store even further?
In 2026, our focus is on continuing to grow sales by expanding key ranges, strengthening community engagement, and building on the momentum we’ve already created. We want to keep improving standards, introducing new ideas and start our home delivery to serve the local community even better and making the store an even stronger part of the local area.
